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What You Agree To When You Use pc88

Using pc88 means you accept the terms set out on this page — covering account access, payment conduct, and your rights as someone who holds a wallet with us.

Account TermsPayment ConductEligibility by RegionData and PrivacyContact Rights
pc88 What You Agree To When You Use pc88
HOW WE HANDLE YOUR DATA

Account Security and Data Practices at pc88

Data Retention

We keep account and transaction records for the period required by applicable financial regulations. You can request a summary of your stored data through the Account Settings page at any time.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences from the footer link on any pc88 page.

Account Security

Login is protected by OTP sent to your registered mobile number. We never ask for your bKash or Nagad PIN — any message requesting wallet credentials is not from pc88.

Requesting Changes

To correct personal details, request data deletion, or update your registered mobile number, contact support via live chat or email with your account ID and a valid reason.

LEGAL CONTACT PATHS

Reach Us About a Policy Matter

Live Chat Open the chat widget from any page on pc88 to raise a policy or account query directly with our support team. Available for account and payment disputes.
Email Support Send detailed legal or account queries to our support address. Include your registered mobile number and the transaction reference for payment-related matters.
Account Dashboard Log in and navigate to Account Settings to submit a data access request, flag a policy concern, or initiate a withdrawal dispute tied to bKash or Nagad.

Common Legal and Account Policy Questions

These are the questions we hear most often about account rights, data handling, and policy eligibility. If your question is not here, reach us through live chat or the Account Settings page.

Access depends on your local law and eligible region. We do not make legal determinations on your behalf — check whether online gaming is permitted under the laws that apply to you before opening an account.

We collect your registered mobile number, transaction history, and session data. We do not store bKash, Nagad, or Rocket credentials. You can request a full data summary from Account Settings.

Contact support via live chat or email with your account ID and a deletion request. We will process it in line with applicable data retention obligations and confirm once complete.

Funds in a suspended account are held securely and remain yours. Once identity verification is completed successfully, your balance is restored and withdrawals to bKash or Nagad can proceed.

Yes. Raise the dispute through Account Settings or live chat within the window stated in your payment policy section. Include the transaction reference from your Nagad or Rocket app.

We post a notice on the platform when terms change. Continuing to use pc88 after the update is posted means you accept the revised terms. Check this page periodically for the current version.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.