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How pc88 Handles Your Personal Information

Your account data belongs to you, and we treat it that way. This policy covers what we collect when you register, deposit via bKash, Nagad, or Rocket, and use our platform — and exactly what we do with it.

Account Data ProtectionWallet Transaction PrivacyYour Right to AccessCookie ControlsData Retention Policy
pc88 How pc88 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We apply security measures at every point where your data moves — from the moment you register to each time a bKash or Nagad transaction is processed. Here is what that looks like in practice.

Encryption in Transit and at Rest

All data exchanged between your device and our servers is encrypted via SSL. Stored account records, including payment references from Rocket and Nagad transactions, are held in encrypted form.

Cookie Use and Controls

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can adjust non-essential cookie preferences through your browser settings at any time.

Data Retention and Deletion

We keep your account data for as long as your account is active and for a period after closure as required by applicable regulations. You can request deletion of non-essential data by contacting support.

Who Can Access Your Records

Access to your personal data inside our systems is restricted to staff who need it to operate your account or investigate a support request. No marketing team or third party gets open access to your records.

PRIVACY CONTACT

Reach Us About Your Data

If you want to access, correct, or delete your personal data, or if you have a question about how we handle your account information, our support team can help. Reach out through any of the channels below and reference your account details so we can locate your records quickly.

Live Chat Start a live chat session from your account dashboard. Our team handles data and privacy queries alongside general account support during operating hours.
Email Support Send your data request or privacy question to our support email. Include your registered contact detail so we can verify your identity before making any changes.
Account Settings Some data preferences — like marketing communications — can be managed directly inside your account settings without contacting support at all.

Common Questions About Your Privacy on pc88

These are the questions we hear most often about how personal data works on this platform. If your question is not here, reach out via live chat or email.

We collect your name, contact information, and the payment method you register with — such as your bKash or Nagad number. We also log your device type and IP address for security purposes.

Only the transaction data those services need to process your deposit or withdrawal is shared. We do not pass your full account profile or browsing history to any payment provider.

Contact our support team via live chat or email with your registered account details. We will verify your identity and provide the data we hold on your account within a reasonable timeframe.

Yes. You can request deletion of non-essential data at any time. Some records may be retained for a period after account closure where local regulations or fraud-prevention obligations require it.

Session cookies keep your login active. Analytics cookies help us understand which parts of the platform are used most. You can block non-essential cookies through your browser without losing core account access.

Our infrastructure may involve servers in other jurisdictions. Where that happens, we require those partners to handle your data under standards consistent with this policy. Use of the platform depends on your local law and eligible regions.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.